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[QUOTE]Originally posted by Klaus: [QB] You should try using the online account management - I haven't had any problems with that. I did have to call once and get the family plan correctly applied. I checked it online a day later and it was correct. Cancel Brad's radio completly. You can re-add it in the future at the $6.99 rate. Since they moved the customer service to Canada I have heard it blows. As for a supervisor. [/QB][/QUOTE]
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