So I call Usinternet and they tell me they are waiting for two numbers from Qwest (VPI & VCI) – they give me a phone number. I call it, the qwest person tells me I have called the wrong place – gives me a different number. I call the new number, person tells me I have called the wrong number – gives me a new number. I call the new number, person tells me I have called the wrong number – gives me a new number (same as the first). I recall the DSL support center and they try to pass me off, but I finally get the two numbers from them. I call back Usinternet with the numbers – they say great but Qwest still hasn’t pointed our DSL to them. I ask what to do next the guy tells me to just wait….. I ask if there is anyone I can call and he says “nope” you just have to wait. I call Qwest back again anyway and after 15 minutes on hold I find out that somehow my order was cancelled (so I guess I would have been waiting a long time if I didn’t call). We now have to wait until next Tuesday and then I need to have Usinternet call them and finalize the switch…..