posted
A couple months ago I purchased a Stinger flashlight produced by Streamlight: Mike and Skot B have used these flashlights for years at their jobs and love them. They produce 15,000 CP from an light that is about the size of three C batteries. I got the kit that includes 2 fast chargers - one AC and one DC that mounts inside my truck. The internet company that I purchased the light from double shipped me and never pursued getting the extra one back, so I have two
Anyway, I have been having a problem with charging the lights. They don't seem to charge all the way and die after 5 minutes of use. So I decided to email their support people and see if they could help. Within 1 hours of sending the email the production manager called me and asked me questions about the chargers & lights. He is sending me two new lights FedEx today, he believes it's the switch in the flashlight itself. I guess there is still hope that good customer service does exist.
Posts: 5484 | From: St. Paul, Mn | Registered: Apr 2002
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posted
He was kidding... Trying to get a rise out of someone like me that just spend $100 on a light. Didn't work - I still fell good about spending the money
His complaint was that he went through a couple bulbs when he first got his light and they were like $25 each. Now they are $6.
posted
The biggest problem is I hate NiCad and NiMH (not as bad) battery technologies. Neither is very reliable or convenient considering how short their duty cycles are. The battery in every rechargable device I've owned (ie: cordless phone, electric razor, ultrasound toothbrush) has succummed to the all-too-familiar memory problems and been useless within a year. We need a better battery option for this kinda stuff.
posted
I agree, I am not a big fan of any rechargeable battery. Well maybe the Lithium Ion that came with the Sony camcorder, it has been great for 4 years now.
I never use rechargables in any of the Talk Abouts I have because they don't produce as many watts with the NiCad batteries. I guess I liked the idea of the rechargeable batteries in a flashlight because I never use a light for that long before it is returned to the charger. The charger is also the holder in the case of the Stinger, so mounting a charger in my truck means the light is always at full charge when needed.\
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Yes, lithium ion is a great battery technology but for some reason, it's not available for anything other than cell phones, laptops and camcorders. It's a shame 'cause I'd pay the premium for a battery that performs that well.
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I think something should be posted on the Ask Martin board in hopes that he can come up with a better technology?
Posts: 559 | From: Blaine, MN | Registered: Oct 2000
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i dont know much about bad or good battery quaility...mine is two years old and works as well as the day i bought it...although only good for one hr i rarely need more than that...and should my battery fail my streamlight dealer sells new batterys for $28 not bad....
Posts: 88 | From: North Idaho | Registered: Oct 2000
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posted
i received the two new lights today. swapped batteries, dropped them in the chargers and they work great. Posts: 5484 | From: St. Paul, Mn | Registered: Apr 2002
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