Noncompliance: Dell 5100 LED Lamp

This is topic Dell 5100 LED Lamp in forum Computer Hardware Discussion at Noncompliance.

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Posted by BoondockSaint (Member # 67) on :

Here's the situation:

When I got back from Egypt my Dell 5100 laptop was pretty beat up. The NIC was dead, the DVD drive didn't work properly and occasionally when I'd open the screen and turn the power on the screen wouldn't light up. The image was there, but more or less as a shadow...it wasn't lit up.

So I sent it to Dell and they replaced the motherboard. Everything appeared to work just fine.

Recently the screen started having the same problem. I called them up and explained that it appears the problem was never fixed, and they told me that if it's beyond 1 year of the original call it's treated as a new case. Which sucks because my warranty has now expired.

After finding out my warranty was expired I took the whole damn thing apart, took the LCD out, unplugged and replugged every connection I could but it's still not working...

ANYWAY, Sol, you're a Dell certified tech right?

I need an LED lamp for a Dell 5100 laptop. Do you know the part number? Have you ever installed one?

Thanks!

Posted by Klaus (Member # 66) on :

Ebay FTW.

Posted by BoondockSaint (Member # 67) on :

Called Dell spare parts and they said they don't sell the lamp seperately...I need:

Dell LCD assembly kit

9u692

$417.95

[brd]

Posted by Klaus (Member # 66) on :

Ebay - just get the parts you need. I got a entire gateway screen for $100.

Posted by ProfBooty (Member # 21) on :

No, I'm not Dell certified. I did drop my own laptop like a complete moron a while back and cracked the LCD and was able to get another LCD from eBay for about $200. That's definitely the route to go, the screen I needed from HP would've been more like $800.

Posted by ProfBooty (Member # 21) on :

Oh, one thing I forgot... Are you sure the backlight is actually toast on the screen? Most laptops have a switch that gets pressed when you close the lid to turn off the backlight and save battery power. That switch can get jammed or have dust/debris in it and not pop up when you open the notebook. You might want to look for that switch and make sure that's not the problem.

Posted by BoondockSaint (Member # 67) on :

Yeah, the button is not jammed...good idea though.

If the button was pushed down I wouldn't be able to see the Dell logo & the Pentium Logo when I powered it on...it would just be a black screen...

Posted by PhantomBear (Member # 99) on :

Well, wife cam through for me this week.

My 30th b-day present!!!

Dell XPS 600 Pentium D Dual Core 3.0 GHz
nVivdia 256x16 GeForce 6800
2 Gb DDR2 RAM
320Gb raid 0 HD
Widescreen flat panel 20 inch monitor.
16xDVD +/- Dual layer writer

Yay! [beer]

Posted by Klaus (Member # 66) on :

NICE!

Same monitor I have - you will love it. Make sure to set the correct resolution in WoW.

Posted by Ender (Member # 55) on :

quote:
Originally posted by PhantomBear:
Well, wife cam through for me this week.

My 30th b-day present!!!

Dell XPS 600 Pentium D Dual Core 3.0 GHz
nVivdia 256x16 GeForce 6800
2 Gb DDR2 RAM
320Gb raid 0 HD
Widescreen flat panel 20 inch monitor.
16xDVD +/- Dual layer writer

Yay!

Holy fuck thats a nice system. Im jealous.

Posted by BoondockSaint (Member # 67) on :

Tell them the true story:

"Wife came through and let me buy this computer for myself"

[lol]

I'm so glad I'm married...asking permission to buy yourself a $2500 birthday gift. [lol]

And you're welcome, it would've been $3k without all my discounts.

Posted by Klaus (Member # 66) on :

pawned........

Posted by Jomama (Member # 56) on :

http://www.geti.com/monitors.htm

20% of the 24 inch Dell WS-LCD... Since you mentioned you really didnt NEED the big upgrade to play wow.... I'd splurge on the 24inch over the 20... Will hold you over until the next gen of bigger and wider LCD's..

Posted by PhantomBear (Member # 99) on :

I like the 24", but after measuring my cabinet, it would fill up the whole thing and look funny.

I want the CPU for video editing too, for the lil' tyke [Smile]